Eccleston Homes is committed to protecting your personal information and respecting your privacy. We collect and use personal information where necessary to manage enquiries, reservations and purchases, provide our customer care and after-sales services, meet our legal and regulatory obligations and keep customers informed about our homes and developments where appropriate.

The information we collect may include your name, address, contact details, information relating to your property purchase, financial or transaction information where relevant, and any other information you provide to us during your enquiry, purchase or after-sales journey.

Where necessary, we may share relevant personal information with organisations involved in providing our services or supporting your purchase. This may include solicitors and other professional advisers, new home warranty providers, utility providers, management companies, contractors and suppliers, mortgage or financial service providers where applicable, and part exchange or assisted move partners.

We will only share information where there is a legitimate reason to do so and will only provide the information necessary for that purpose.

We will keep personal information only for as long as necessary and will take appropriate steps to keep it secure.

You have rights in relation to your personal information, including the right to request access to the information we hold about you and, in certain circumstances, to ask us to correct, restrict or delete your information.

If you have any questions about how Eccleston Homes uses your personal information or would like to exercise your data protection rights, please contact us using the details provided on our website.